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Tag: Benchmarking

Scoring with ActivityPro: Understanding the Quality of Your Resident’s Engagement

At ActivityPro, we care deeply about giving you the ability to accurately track the quality of resident engagement in your programs. This is why we use the 3,2,1 scoring system rather than assigning residents as “Active/Passive” or “Present/Absent”. By giving residents a number score, you can do so much more with the data than simply…
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Getting Down to the Details for Departmental Reviews/Inspections

Do you sometimes wish others would just leave you and your staff alone, so you could get on with interacting with your residents, and provide great programs for them? Sure you do. However, like everyone in the care process, we are accountable. So whether it is your manager, your care team, family members or inspectors,…
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Responding to Family Members’ “On-the Spot” Questions

Let’s paint the picture: one staff member is off sick today and you are covering for her; you are in the middle of setting up materials and the room for the next program (one that you personally haven’t run for years!); a volunteer for this afternoon’s program called in to say she couldn’t make it…
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Sharing Your Knowledge with Administrators and Other Staff

As recreationists, we need and want to share information about our residents, programs and department with others. While we know what is important to us, what we think is important, or great, may not always be the best message to send to others. Let’s take a look at effective “messaging” with two different groups –…
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Setting the Right Benchmarks for Your Home

While most of us try to do our best every day, as human beings we are also subject to periodic “slippage.” For example, has anyone else out there made a commitment to lose weight and exercise more…but have let that one slip away? I don’t think I am alone on that one! One of the…
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